Update operating systemĬlick Windows Update found on the bottom left side of the new window that appears. It’s best to have the latest update installed for Windows so as to prevent any game related issues. Operating systems, such as Microsoft Windows 10 or 11, that are not updated will usually encounter issues when running certain apps and games. Solution 5: Update your Windows operating system Once the currently installed driver version is updated you should check if you can download the Hearthstone update. For best results when installing an AMD driver you have to run the AMD cleanup utility which will effectively remove any presence of the outdated graphics drivers from your computer. If you have an AMD Radeon video card then you can get the latest Radeon graphics drivers using the Radeon Software tool. If you are using an Nvidia video card then you can get the latest Nvidia driver using the Nvidia GeForce Experience app. Right click on the selected graphics card then choose Update driver. Outdated drivers will usually have compatibility issues with some games. To resolve any compatibility issues between the game and your system you need to make sure that you have the latest graphics drivers installed. Once the repair is complete try to check if you can update Hearthstone. Scan and repair gameĬlick the Hearthstone icon found on top of the app.Ĭlick the the cogwheel next to the Play button and select Scan and Repair. To fix this you will need to run the scan and repair tool on the app. If your Hearthstone game files are corrupted or missing then there’s a possibility that the game won’t update. Solution 3: Scan and Repair your Hearthstone game files Try checking if you can update Hearthstone. Reconnect your computer to the internet.Wait for a minute then plug your modem and router back into the power source.Unplug your Modem and Router from the power source.If you have a poor internet connection then you can check if it is caused by your networking equipment by following these steps: Your download and upload speeds should match what you are subscribing for from your internet service provider. Anything higher than this will affect your online games. You need to make sure that your computer has a good internet connection which can be done by running a speed test from some of the popular online websites such as .Ī low ping between 50ms to 100ms is good to average. One of the reasons why you can’t patch Hearthstone or update Hearthstone is if your internet connection is not working. Solution 2: Check your internet connection You can select when to turn on this setting. Click on Real-Time scanning then click on turn off. Turn off McAfeeĭouble click the McAfee antivirus icon on the system tray then click the Navigation link on the top right corner. Right click on the AVG icon on the system tray then click temporarily disable AVG protection. Open Avast Shields then choose a disable option. Search for the Avast icon on the Windows taskbar then right click it then click on Settings. This will turn off your computer antivirus protection. This will allow you to manage your virus and threat settings. This will open your computer security settings. This will open your computer settings menu. This can be found on the lower left side of the desktop.
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